How this broker ensures his clients keep coming back

SA-based brokerage Rise High Financial Solutions recently won several awards at the Better Business Awards SA 2020 for its exceptional service, with its own individual brokers taking home awards on the night too. In this episode of Elite Broker, director James Schulze joins host Annie Kane to outline the processes used by his team to establish long-term connections with clients, discuss how his passion for property investment paved a pathway into broking, and share how his business fosters an emotionally supportive workplace culture. James also reveals: - How the team is working remotely during the ongoing coronavirus crisis - Whether acquiring their own ACL was a cost-effective choice for his brokerage - His top three tips for new brokers starting out in the industry