How this broker streamlines his processes to maximise efficiency

As the director of a team of six other brokers at Mortgage Broker Melbourne, Marc Barlow is an advocate for tools that free up brokers' time in order to provide the most valuable service to their clients. In this episode of Elite Broker, Marc joins host Annie Kane to talk about what triggered his shift from banking into broking, why he finds working with first home buyers so rewarding, and how he finds new business. Tune in to hear Marc reveal: - What he wishes he knew when he first started out as a broker - How COVID-19 assistance measures have been affecting his client base - What he considers the mark of excellent customer service