How This Designer Changed Her Business To Better Care For her Customers with Paloma Soledad of LuxCare

What would you be willing to do to better serve your customers and mission? Paloma Soledad, a three-time stage IV cancer survivor and founder of LuxCare, is making some big changes in her business to help women going through medical treatments feel more like themselves and less like a patient. In episode 114, she tells the careful details and entrepreneurial journey that has gone into creating LuxCare’s stylish and medically accessible clothing. Paloma Soledad is a fashion designer and three-time cancer survivor. Inspired by her journey with stage IV cancer, Paloma created LuxCare, a gifting platform, and line of clothing designed to help individuals facing medical challenges feel more like themselves. LuxCare offers adaptive garments, including headscarves for those experiencing hair loss, and versatile clothing that blends comfort, style, and medical functionality. Her brand focuses on sustainability, timeless styles, custom prints, and high-quality fabrics. Paloma's career highlights include designing for films such as "Coraline," receiving the "Best Emerging Designer" award at Portland Fashion Week, and being named one of Entertainment Weekly’s “Eight Costume Designers turned Fashion Headliner.” Her work has appeared in SPIN Magazine, L'Officiel, Photobook Magazine, and on electronic billboards in Times Square. With a commitment to slow fashion and environmental sustainability, LuxCare uses certified organic fabrics and continually seeks innovative materials. Paloma's designs are crafted to uplift and empower, offering both comfort and elegance. Raised in Hawaii, her design aesthetics were shaped by the natural wonders around her, instilling a deep respect for the planet's limited resources. Mostly self-taught, she learned from her mother as a child and honed her skills on the job. Today, Paloma seamlessly integrates beauty and craftsmanship into her fashion projects, significantly enriching the lives of those she designs for. This episode explores: Fitting the customer The LuxCare clothing details that made Paloma feel less like a cancer patient The thoughtful details from design to packaging that provide care to each customer How Paloma knew that it was time for a rebrand What Paloma wished she’d thought about before choosing a brand name Why gifting is a big part of the LuxCare brand Fitting the lifestyle The mental shifts needed to go from making everything yourself to producing at a factory How Paloma moved from costuming in the film industry to designing fashion apparel What Paloma had to learn when she transitioned from designer to entrepreneur Fitting the values Why Paloma compromised on her values to better serve LuxCare’s mission People and resources mentioned in this episode: LuxCare website LuxCare Instagram Paloma’s LinkedIn FabScrap - textile reuse and recycling Do you want fashion business tips and resources like this sent straight to your inbox? Sign up for the How Fitting newsletter to receive new podcast episodes plus daily content on creating fashion that fits your customer, lifestyle, and values.