How Ticketmaster Failed Swifties: The Untold Story of the Eras Tour Ticket Fiasco | SC

The Taylor Swift Eras Tour ticket chaos wasn’t just a fan frustration — it exposed the broken ticketing industry, Ticketmaster’s monopoly, and how bots and scalpers dominate live events.In this episode, I sit down with Michael Dodsworth to break down exactly what went wrong, why Ticketmaster crashed, and what the future of live entertainment might look like.From fans waiting hours in broken queues, to delivery drivers tossing parcels at your door, to the bigger question of whether monopolies like Ticketmaster can survive, we cover it all.🎧 If you’ve ever wondered why buying concert tickets feels like The Hunger Games, or if artists could just sell tickets directly to fans, this conversation has the answers.👇 Chapters0:00 Swifties Breakups Over Eras Tour Tickets0:25 Ticketmaster Meltdown Explained1:10 Why Bots and Brokers Dominate Ticket Sales2:00 Did Ticketmaster Underestimate Taylor Swift Fans3:20 Tech Failures and System Crashes6:00 From Chaos to Antitrust Policy Changes7:20 Secondary Market Scams and Fake Listings8:50 The Truth About Bots vs Ticketmaster Excuses10:45 Why Monopolies Kill Innovation12:00 Are Fans Losing Trust in Big Platforms13:45 Dynamic Pricing and Artists Selling Their Own Tickets16:30 Scalpers Turning Tickets Into Investments19:30 Identity Checks and Why Teams Don’t Care20:00 Will Ticketmaster Survive the Next Decade22:00 Could Artists Sell Tickets Directly to Fans26:00 Swifties vs The Monopoly Companies30:00 Pushing for Real Change in Ticketing#taylorswift #ticketmaster #erastour