Welcome to the Bea Bold in Business podcast. My name is Samantha Hearn and I'm the host of this amazing channel. I wanted to bring you a place where you hear from myself and other amazing, inspirational business people on their journey to the success they've created. I wanted to bring you the offline journeys to the online successes that we see on social media.
I want to create a place where you hear the struggles people have been through, the challenges, the lessons they've learned, the mistakes they've made, so that you know that ordinary people can create extraordinary things every single day, and that it's totally possible for you to. The Bea Bold in Business podcast is a place where you are going to hear real, genuine, what's and all stories from some of the most exceptional people in business, and how they've succeeded anyway. If you are ready to show up in your business, if you are ready to be bold, if you are ready to learn from your mistakes, if you are ready to bounce back and become more resilient, this is a podcast for you. And me, Samantha Hearn, I cannot wait to welcome you, support you, empower and inspire you, and share with you the stories that sometimes don't get shared online, and give you this real refreshing approach on how building a business sometimes can be hard, sometimes involves failing, sometimes involves struggle, but you can still succeed anyway.
So welcome to the Bea Bold in Business podcast, and I cannot wait for you to take your invitation to be bold in your business too. Hello, happy Thursday. Okay, so I want to talk to you today about the power between coaching versus doing, and this will help you no matter what your business, so you don't have to be a coach to find this training helpful. You could be an entrepreneur in any space dealing with people in a service, this will help you.
So if you have a service based business, and you therefore want to be able to help other people and make a difference, this is going to help you. This is going to be an amazing training for you to start to identify the difference between the work that you do versus the work that your clients do. So if you have a service based business, this is going to be an amazing opportunity for you to be, have your thoughts refrained, think about different strategies, and ultimately up level in the practices and the methods that you use, also that you demonstrate your clients. So hello to everyone that is here live, happy Thursday, again, like I said, if you are here with me live, and what I really want to talk to you today, and I've got some examples for you, is the power between having support versus actually taking action.
And when we can start to identify the synergy between these two things, things will instantly change. And something that you may have experienced, you may have come across, is you can give everything to your clients, you can give them all of the strategies, you can give them all of the support, the technicals, whatever your business is, you can give them everything. If they don't then implement that, there is only so much that you can then do. So essentially, if you have a service based business, you are going to be working at the pace of the person that you are serving.
And the example I want to give you is today, I had a call with one of my clients, she's given my masterminds and they get bonus one to one calls me every quarter. So about a month ago, she was really struggling with her structure, her financial structure in her business, and she was like, I don't actually know, I'm not where I want to be, but I don't know why. And I was asking her some questions about her finances, about which she was, and she didn't know the answers. So we sat and broke down, and this probably took a maximum of 15 minutes.
This is the other thing that's really important, the work that you do and the way you help people as a service, and again, you don't have to be a coach to be doing this, you just need to be serving people, for something to take longer, doesn't make it better. Things could be efficient, quick and just as powerful. So we did something in 15 minutes, we went through a whole strategy, we went through a whole method, and I was like, go away and do this, go away and do this, create this and then bring it back to me. The next week, she had taken action, so she'd done the thing, she'd done it and implemented it, brought it to the session as a completely different person.
She was like, this feels great for me, I know what I'm doing, I know how I'm doing it. So we just had her one-to-one now, so it's a month later, and she was like, this has helped me so much, I can clearly see what I'm working towards, I know what my goals are, I can see it all laid out, it's helped me get really clear on being target driven, knowing and being specific about my actions, being intentional, and in the call, I gave her two strategies, single strategies, and both times she was like, this is magic, this is like magic dust, what an amazing strategy, but here's what I'm trying to explain. If she hadn't taken that action six weeks ago, to do the thing I invited her to do, we wouldn't have made the progress that we've made in that six weeks, does that make sense? So if you are working with people, so we can call them clients, in serving them, we need them to also take action on the things that we ask them to do, so that you can then continue to progress and move forwards.
So the pace at which we are now able to move, myself and his client for today, has of course increased, because she's done that initial thing. Since doing that thing, she's seen the progress, she's seen the clarity, she's been able to make more momentum happen, she's moved herself forwards. So what I really want to be talking to here, when you're thinking about you as an individual, but also serving your clients, showing up, whatever it is that you're doing to recognize, I'm gonna give you some strategies that can help you with this as well, to recognize the power between, providing a solution or a service versus the person that you are providing it to, actually then implementing it, actually then implementing it. And this is the other thing I see a lot, so when I work with clients, and they then want to take on their own clients, and again, I have clients that do all sorts, I've dentist, dog trainers, graphic designers, media agencies, beauticians, I have all sorts of clients, okay, that are not in the coaching space.
When they then want to take on their own clients, they see the power that the doing has with that coaching relationship. And they might come back to me and say, this client, I've got nothing to happen since last week, they just haven't done anything. So now I'm really struggling with how to help them. I'm struggling with how to serve them.
Does that make sense? So you, as the coach or the service provider, then really struggle to be able, to support them in the best way possible, to be able to move them forward, and for you to show up in your super power and strength, if they are not reciprocating what you're doing with action. And this works in any situation, let's say you're renovating your house, and the designers or the builders say, you know what, we're gonna come back next week, this is what we need to be done in the meantime. We need you to rip up the carpets, and we need you to send down the walls.
I mean, they're not gonna say that, but let's just say, if you haven't done that, they then can't be wrong. If you hire a PT, and they're like, right, in between your PT sessions, I need you to go for a walk for 10 minutes a day, I need you to do stretches before you go to bed. So then when you come back, we can give you new exercises, we can challenge your body in new ways. If you don't do the walk and do the stretches, your trainer cannot give you that next step.
So they cannot provide you with the very best service, because they are having to work at your pace. And rightly so, we can only work at the pace of people working with. But this is important for you to recognize. If you're seeing challenges in your business, you being able to serve to the very best, or in your own progress, really think about what the difference is between, are you looking for answers in a coach or a mentor or a service?
Are you looking, you know, so it could be, you know, I need someone to go to my website. If you then have an amazing website, right, you have an amazing website, but you do not have, let's think about this. If you have an amazing website, but you do not use it, okay? So you then decide, right, do you know what?
I'm not going to do any blogs, I'm not gonna write anything, I'm not gonna create any SCR, I'm not gonna do anything. However amazing that website has been, and been provided for you, you're not going to see a positive impact. Do you see what I mean? So no matter what the service is, the action that you take and the doing that you do, is going to elevate that service.
And this works for the clients that you work with too, okay? So it's really important to recognize for yourself, the way that you're showing up in your service, also for the people that you're serving, to recognize the power and implementation. Implementation, there is so much unsaid power in the implementing. We can talk a lot about the coaching, the mentoring, the providing service, you know, all of these things.
The thing is really going to elevate all of those experiences for you is the implementation, okay? Absolutely, kind of need to take responsibility if you take action, can't afford them. Exactly, exactly, so it's really important to recognize in this world of serving, and this is something that's probably not spoken about as much, because definitely in the service-based industry, it's about the person giving the service, right? So let's say you are a PT, it's about you providing the personal training, you are a graphic designer, it's about you providing the graphics, you're a coach, it's about you providing the coaching.
But outside of the service, for you to get the best, and this is what's really important, if you're investing in a service, you're investing in yourself, you're not investing in the service, you're investing in yourself, in your future, in your business, in your change in your up level, in your growth, in your expansion, all the things, okay? So for you to get the very best out of that experience, what do you think the missing piece will be? Implementing, implementation, taking action. So, you know, and this works across the board, this can work in any situation that you find yourself in, absolutely any situation, you buy a pet, okay?
So you buy a dog, and you're like, this is amazing, I love it, the QQQ. But then you're going to have to put in the work to learn about what food they need to eat, to do some training perhaps, so that your dog is the best they can be. You would want that for your dog, because you love them, involves work on your part, involves taking action, involves implementing. So give yourself the opportunity and the space and time to also implement.
And if you're finding there is a gap between, I'm just going to wait until I'm served more, I'm going to just wait until this person piles in on me and gives me all of this service, and then I'm not going to do anything. What do you think happens with that information? With that service, you know, whatever that might be like, we're giving you loads of examples. What do you think happens with that information?
It then pauses, because until you then take action on it, until you implement, that service can't come to life. So, you know, for example, I mean, when you think about what you want to achieve, when you think about where you are currently, versus where you want to be, you will know why you're not where you need to be. You will know that, we all know that. We all know deep down why we are not achieving or haven't achieved or not made the progress, or whatever the thing might be, you know, why that hasn't happened, we all know.
And the big reason, the huge reason that people then hire support or get the help from a service is accountability, consistency, and the ability to implement. So give yourself the opportunity to just reflect and take the time to think to yourself, where am I putting the most power? Is it on the service or is it on my implementation? Is it on me doing the thing?
Like the example I gave you today, that client will now use that strategy for the rest of the time she has his business. She will use this financial forecasting strategy I gave her. We went into a lot of detail. If you want to, I do actually have the financial forecasting strategy that I did with her.
It's a training you can buy, it's 39 pounds. But she had that in a session with me. I then created a system for her, which she can use for the rest of her time of business, the rest of forever. So a lot of the time, the things that we need to implement and take action on, have been given to us in a service, but we then need to take the action, that extends.
So then when I have clients come to me and they want to screen share documents, they want to give me ideas, they want to show me things, I can accelerate the service I provide, because they have implemented and they've given me something. I had a client two weeks ago, she implemented from a masterclass, so I delivered a masterclass to this mastermind, okay? I bought it already, taking action on it. Yes, I love that.
Come on Julie. So if you haven't and you want that sales forecasting training, it's a forecasting and predicting sales and financial track of your business with the downloadable, just the Emmy after this, the word sales and I'll send you it. I'll send you the link, it's 39 pounds. So another example, so I did a training on marketing.
I did a training for my personal mastermind on the four channels of marketing we need to think about to be able to talk to my sales. She then took that training and implemented it into a PowerPoint mapping out her entire business, looking at all of her mind maps and where everything's connected, how it fits into each of these stages of marketing, brought that to our next mastermind session and asked for my support. The level of support I'm able to provide, the level of service I can give, when I have that, is of course there needs to be higher, and if someone comes to the call and says, yeah, I'm not really sure, I don't know what I need right now. Does that make sense?
So the service is actually the first protocol, but the consistent protocol is the action, the implementation, you being able to move forward with what you are learning, the service that you are being provided. And again, like I said, that could be websites, PT, graphic designers, renovating your house, dog training, okay? So the other thing that's really important to recognize here is action creates clarity. So you won't always take action and then get the result you want, but you will always become clearer on what you liked and didn't like about whatever that thing was, that makes sense?
So I always say to my clients, this is about action creates clarity, taking action will create clarity for you. So if you're in a situation where like, should I do this, should I do that? I'm not sure about this, I'm not sure about that. Taking action and doing the thing will give you more clarity than over analyzing and thinking about what could happen.
So this is why I would always then encourage and say, right here are the solutions, here are some strategies, you go off and do the thing and then we can talk about it. If they come back and they'll actually know what that didn't work for me, but I learned this, this, this, this, this, this, that's clarity. So in business, whatever that business is, in a service based business space, what's really important is to continue to innovate and provide yourself with clarity. The only way you're really gonna get that clarity is by doing.
So the power of doing in your business, the power of showing up and taking action and implementing is going to allow you to make decisions with the coach or the service that you have invested in. So I hope that makes sense. After the call, I was just so inspired to celebrate with you because it was just such an amazing call and it was all because she's taken action. On something that I have provided her with, she has taken action.
So that's when the coach and the coach, or the client and the service provider can create this beautiful synergy because it does take two to co-create change. It takes the person with the knowledge that you don't have yet, the service that you need, the skill set that you don't have with you taking the action that you need. There's a synergy between the two. It cannot be just down to, I need this information and everything will change.
The action is going to change using the information that you've been provided or the service you've been given, okay? Hopefully that makes sense. So like I said, if you do want to have that training actually, it is available. So like I said, it's a sales predicting, forecasting and planning and tracking in your business.
So you can set goals more effectively, you can look at your numbers more effectively and you can hit your financial targets more consistently. So if you do want that, just DM me the word sales and I'll send you that training like I said it's 39 pounds. And I hope this was useful for you. Just as a bit of a food for thought, how we're doing things in this service based space and how that might look for you, how you want to show up and use that.
And you've been inspired by two of the clients that I've given you examples of today. So enjoy the rest of your day. Yeah, get the thing done when you can clarify and improve exactly, exactly, exactly. Thank you, Julie.
Right, so have an amazing rest of your day and I will see you all very, very soon. Continue to implement.