EPISODE · Jun 16, 2026 · 9 MIN
How to Answer 'What Do You Do?' in One Sentence
from Small Business Big Visibility · host Jason McKenzie
The most important 30 seconds in networking is the moment someone asks what you do. Most small business owners blow it. They launch into a wandering explanation of their title, their company history, and every service they offer, and by the time they finish, the person who asked has completely forgotten what they actually do.In this episode, I'll walk through why your answer should be one sentence instead of a one-minute dissertation, and the simple two-part formula that makes that sentence land: who you help, and the specific problem you solve for them. I'll compare weak introductions (technically accurate, functionally useless) against strong ones for a plumber, a financial advisor, and a web designer, so you can hear the difference. Then I'll cover three delivery rules that separate a confident intro from an insecure one.This is the sixth episode in the referral engine series. The goal of introducing yourself isn't to explain your whole business. It's to earn the next question.After 15+ years helping small businesses get more visible, I've sat through more rambling networking introductions than I can count (including one memorable four-minute monologue about the paper shredding business). The owners who win the room aren't the ones who say the most. They're the ones who say one clear thing and let it land.CHAPTERS:0:00 The most important 30 seconds in networking0:35 A cautionary tale: the paper shredding monologue2:27 The softer version happening at events every day3:20 Why one sentence is the right length4:48 The two-part formula: who you help and the problem you solve5:33 Weak vs. strong: plumber, financial advisor, web designer7:10 The one question to answer before writing your own7:57 Three delivery rules: don't rush, don't apologize, let it land8:43 What's coming next in the seriesMENTIONED IN THIS EPISODE:🎧 Earlier in the referral engine series: How to Turn Your Referral List Into a Referral Team.🎧 Earlier in the referral engine series: Stop Networking for Clients. Network for Partners.ABOUT SMALL BUSINESS BIG VISIBILITY:A podcast for small business owners who want practical, real-world strategies to grow without burnout. Hosted by Jason McKenzie, founder of Boise Web and a 15+ year veteran helping small businesses become more visible, more profitable, and more sustainable.Episode 407🔗 https://smallbusinessbigvisibility.com/#SmallBusinessOwner #ReferralMarketing #SmallBusinessNetworking
What this episode covers
The most important 30 seconds in networking is the moment someone asks what you do. Most small business owners blow it. They launch into a wandering explanation of their title, their company history, and every service they offer, and by the time they finish, the person who asked has completely forgotten what they actually do.In this episode, I'll walk through why your answer should be one sentence instead of a one-minute dissertation, and the simple two-part formula that makes that sentence land: who you help, and the specific problem you solve for them. I'll compare weak introductions (technically accurate, functionally useless) against strong ones for a plumber, a financial advisor, and a web designer, so you can hear the difference. Then I'll cover three delivery rules that separate a confident intro from an insecure one.This is the sixth episode in the referral engine series. The goal of introducing yourself isn't to explain your whole business. It's to earn the next question.After 15+ years helping small businesses get more visible, I've sat through more rambling networking introductions than I can count (including one memorable four-minute monologue about the paper shredding business). The owners who win the room aren't the ones who say the most. They're the ones who say one clear thing and let it land.CHAPTERS:0:00 The most important 30 seconds in networking0:35 A cautionary tale: the paper shredding monologue2:27 The softer version happening at events every day3:20 Why one sentence is the right length4:48 The two-part formula: who you help and the problem you solve5:33 Weak vs. strong: plumber, financial advisor, web designer7:10 The one question to answer before writing your own7:57 Three delivery rules: don't rush, don't apologize, let it land8:43 What's coming next in the seriesMENTIONED IN THIS EPISODE:🎧 Earlier in the referral engine series: How to Turn Your Referral List Into a Referral Team.🎧 Earlier in the referral engine series: Stop Networking for Clients. Network for Partners.ABOUT SMALL BUSINESS BIG VISIBILITY:A podcast for small business owners who want practical, real-world strategies to grow without burnout. Hosted by Jason McKenzie, founder of Boise Web and a 15+ year veteran helping small businesses become more visible, more profitable, and more sustainable.Episode 407🔗 https://smallbusinessbigvisibility.com/#SmallBusinessOwner #ReferralMarketing #SmallBusinessNetworking
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How to Answer 'What Do You Do?' in One Sentence
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