How to Ask for Help Before You Need It | #640

Ecommerce is still a young industry, and it's moving faster than anyone in ecommerce can keep up with. Nobody has all the answers, and the pressure to act as if you do can leave you in a precarious position.The ecommerce leaders who go furthest aren't the ones who faked it. They're the ones who asked for help early, while they were still learning, and kept doing it the whole way along. The asking was never the weak part of the story, it's what makes them the leaders they are today.The best operators do three things differently when it comes to asking for help.In this playbook, based on the most honest conversation we've had on the show with Grant Arnott, who built Power Retail and Click Frenzy, we cover three things ecommerce operators need to know about asking for help before they need it:Ask while you're still learning, not just when something has already brokenBuild the network in the calm, because the worst time to find your people is the moment the problem is on fireTreat asking for help as a leadership move, because ego is what is holding you back, not the questionThis episode touches on depression and some dark moments. If anything here is close to home, Lifeline is on 13 11 14 and Beyond Blue is on 1300 22 4636.This episode is supported by Shippit. 38% of shoppers buy more with an accurate delivery estimate, yet most retailers fail to deliver on that promise at checkout. Shippit's State of Shipping Report shows you how to fix it. Click here to find the Shippit report.Connect with Grant Arnott Explore Power Retail | Click Frenzy,Subscribe to the Add To Cart newsletter  SMS us to Suggest a Guest Connect with Nathan Bush Join the Add To Cart Community