How to avoid fear in an organisation

As head coach of the Bath Academy, I prided myself with the help of Barry Scollo in building what we call a team of leaders that encourages everybody to be every open and not afraid to speak their minds, and by and large people do speak their minds, especially with big issues. But we've had a couple of situations which really proves how quickly fear can grow in an organisation that is very open and it all comes down to the hierarchy. I'll give a quick example. A senior coach took a player to a tennis tournament who was battling with his serve. The junior coach in charge of this player was not present so the senior coach took matters into his own hands to try solve the problem to help him win his next match and altered the serve. What happened next..... Learn more about your ad choices. Visit podcastchoices.com/adchoices