How to be a friction fixer

from This Working Life · host Australian Broadcasting Corporation

Friction is everywhere - from our systems to our relationships at work.But there’s good news - not all friction is bad and if you know how, you can be a friction fixer.Robert (Bob) Sutton is Professor of Organizational Behaviour at Stanford Business School and co-author of The Friction Project. He takes us through the different types of friction and how we can fix it.Meanwhile, we hear personal stories from a few This Working Lifers about how they tackled friction in their jobs - thanks to Hamish Thompson, Kate McCallum, and Yashika Nayyar.This story was first broadcast on 4 February 2024.

What this episode covers

Friction is everywhere - from our systems to our relationships at work. But there’s good news - not all friction is bad and if you know how, you can be a friction fixer. Robert (Bob) Sutton is Professor of Organizational Behaviour at Stanford Business School and co-author of The Friction Project. He takes us through the different types of friction and how we can fix it. Meanwhile, we hear personal stories from a few This Working Lifers about how they tackled friction in their jobs - thanks to Hamish Thompson, Kate McCallum, and Yashika Nayyar. This story was first broadcast on 4 February 2024.

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How to be a friction fixer

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This episode is 25 minutes long.

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This episode was published on January 19, 2025.

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