How to be more interesting (and keep customers for longer) - Interview with Jessica Hagy episode artwork

EPISODE · Jan 17, 2020 · 14 MIN

How to be more interesting (and keep customers for longer) - Interview with Jessica Hagy

from Punk CX: Customer Experience Insights with Adrian Swinscoe · host Adrian Swinscoe

Today’s interview is with Jessica Hagy, who is widely known for her award winning blog: Indexed (I've been a subscriber for years!). Recently, she wrote an article for Forbes magazine on How To Be More Interesting (In 10 Simple Steps). That article was incredibly popular. So much so that she has turned it into a book: How to Be Interesting: An Instruction Manual. Apart from being a fan of Jessica's work, I thought the interview and subject matter was apt and appropriate for some of the issues that I explore here on the blog. I hope you enjoy it. This interview follows on the back of last week’s interview: Word of mouth marketing starts with proper listening – Interview with Molly Flatt of 1000 Heads and is number fifty-six in the series of interviews with authors and business leaders that are doing great things and helping businesses innovate, become more social and deliver better service.

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How to be more interesting (and keep customers for longer) - Interview with Jessica Hagy

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