How to bring a PR firm back from the brink with Harvard's Ellie Thompson and Louie St Claire

Harvard's fee income today it's close to five million pounds. In 2011 this had fallen to £1.6 million. Previously in about the year 2000 Harvard had been a 200 people agency with 5 offices with a fee income of circa seven million annually.I recently caught up with Ellie Thompson, MD of PR and AR at Harvard and Louie St Clare Group MD to talk about what it takes to bring a PR firm back from the brink.