EPISODE · Jan 4, 2017 · 34 MIN
How to bring integrity back to marketing? Just ask consumers.
from Didn't See It Coming with Marc Stoiber · host Marc Stoiber
There is no stronger marketing than consumer reviews and word of mouth. Sadly, where there's an opportunity, there's an opportunity to scam the system. Enter fake reviews, rigged search results and skewed price recommendations. Mark How and Shopswell are turning the tables on these lamentable practices, and bringing the integrity back to review marketing. In this conversation, Mark and I explore the essence of the Shopswell idea, how consumers are incentivized to tell the truth, and why it works. Check out the entertaining conversation, and rediscover your love for word of mouth - the original (and still the best) tool of marketing.
What this episode covers
There is no stronger marketing than consumer reviews and word of mouth. Sadly, where there's an opportunity, there's an opportunity to scam the system. Enter fake reviews, rigged search results and skewed price recommendations. Mark How and Shopswell are turning the tables on these lamentable practices, and bringing the integrity back to review marketing. In this conversation, Mark and I explore the essence of the Shopswell idea, how consumers are incentivized to tell the truth, and why it works. Check out the entertaining conversation, and rediscover your love for word of mouth - the original (and still the best) tool of marketing.
NOW PLAYING
How to bring integrity back to marketing? Just ask consumers.
No transcript for this episode yet
Similar Episodes
Mar 26, 2026 ·1m
Jan 2, 2026 ·47m
Dec 21, 2025 ·46m