How to Build a Team That Treats Your Business Like Their Own - Ryan Timmons - Heritage Barbershop

What does it take to build a business that thrives, even when you’re not in the room?In this episode of Small Business, Big Engine, Grant Fisher sits down with Ryan Timmons, founder of Heritage Barbershop in Middle Tennessee, to explore how he scaled a local barbershop into a high-performing, reputation-driven business with 9 barbers and nearly 2,000 monthly clients, all while managing it from over 1,000 miles away.Ryan shares his journey from the restaurant industry to barbering at age 37, why he emphasizes experience over ego, and the simple rules that keep his team aligned.You’ll learn:How to lead a service business without being on-siteWhy customer loyalty is built through consistency, not just skillWhat makes a great barber, and why soft skills matter more than the fadeHow to plan growth without losing culture or profitabilityWhether you're running a barbershop, salon, or any service-based business, Ryan’s story is packed with real-world insights on sustainable growth, team culture, and operational leadership.💈 Learn more or book an appointment: heritagebarbershoptn.com📱 Follow on Instagram: @heritagebarbershoptn