How to Build Opportunity-Driven Relationships to Expand Service Lines (Kevin Smith)

#5 Kevin Smith, CEO of Best of Care, unpacks the significant growth and diversification of his home care agency over the last 7 years. Kevin explains his entry into the family business and highlights the evolution from a primarily Medicaid-funded agency to one that now encompasses care management, move management, a home care acquisition, and private pay nursing. We discuss the strategic rationale behind these expansions, building key relationships, the challenges of integration, and Kevin's role as CEO amidst the growth. He also shares what he’s got his eye and pressing concerns for his business going into its next era.Best of Care WebsiteKevin Smith on LinkedInHHCN Article - From Family Roots to Industry Leader