How To Build Trusting Teams

Learning how to build trust at work is critical if you’re going to be successful as an employee, a manager, or an effective leader. If you don’t have trust, it’ll be more difficult to communicate and coordinate with your peers or colleagues. If teams lack trust, it’s difficult to achieve true collaboration and create performance greater than the sum of each individual’s talent. A team isn’t a team without trust. Without trust, it’s just a group of people who share the same boss—who they probably don’t trust either. But with high levels of trust, teams can do amazing work. People who work at high-trust companies experience 50% greater performance and 74% less stress. The opposite is also true. A low-trust team underperforms and unnecessarily stresses out for everyone involved. In this episode, we’ll outline four ways to build trusting teams—and hence unlock that greater performance. 0:00 Introduction 1:25 Signal Vulnerability 3:28 Welcome Task-Focused Conflict 5:20 Celebrate Failures 7:16 Establish Help Times 9:16 Conclusion While these four methods may seem equal at first, one is much more important to start with than the others. If you’re in a leadership role, you must start building trust by signaling vulnerability. You cannot pretend to be perfect and convince your team to trust you at the same time. But when you admit your flaws, you make it safe for the team to let down their own guard and make it more likely the other three methods will work. And when they do, they’ll create a climate of trust that helps everyone on the team do their best work ever. //DO YOUR BEST WORK EVER If you liked this video and you want to help your team do their best work ever, check out the free resources we've compiled at https://davidburkus.com/resources //ABOUT DAVID One of the world’s leading business thinkers, David Burkus’ forward-thinking ideas and bestselling books are helping leaders and teams do their best work ever. He is the best-selling author of four books about business and leadership. His books have won multiple awards and have been translated into dozens of languages. His insights on leadership and teamwork have been featured in the Wall Street Journal, Harvard Business Review, USAToday, Fast Company, the Financial Times, Bloomberg BusinessWeek, CNN, the BBC, NPR, and CBS This Morning. Since 2017, Burkus has been ranked as one of the world’s top business thought leaders by Thinkers50. As a sought-after international speaker, his TED Talk has been viewed over 2 million times. He’s worked with leaders from organizations across all industries including Google, Stryker, Fidelity, Viacom, and even the US Naval Academy. A former business school professor, Burkus holds a master’s degree in organizational psychology from the University of Oklahoma, and a doctorate in strategic leadership from Regent University. //SPEAKING Like what you heard? Find more on David's speaking page (and find out about bringing him to your company or event) at https://davidburkus.com/keynote-speaker/ //CONNECT + LinkedIn: https://www.linkedin.com/in/davidburkus/ + Twitter: http://www.twitter.com/davidburkus + Facebook: http://www.FB.com/DrDavidBurkus + Instagram: https://www.instagram.com/DavidBurkus //MUSIC "Appreciate That" by David Cutter https://www.davidcuttermusic.com