How to Coach the Person, Not the Problem

from Leading People · host Gerry Murray

Send us Fan MailWhat if the real issue isn’t the problem someone brings you — but the way they are thinking about it?Or, perhaps it's how they're behaving...In this episode of Leading People, Gerry Murray is joined by coaching pioneer Dr Marcia Reynolds to explore a more powerful approach to coaching, leadership, and human development.Their conversation goes well beyond formal coaching. It looks at how leaders, HR professionals, and people managers can create better conversations by listening more deeply, reflecting more skillfully, and helping others find their own insight rather than rushing to fix, advise, or solve. If you’ve ever wondered how to support real change in behaviour, confidence, and self-awareness — whether as a coach, a leader, or an HR partner — this episode will give you plenty to think about.Curious?Connect with Marcia on LinkedInVisit Marcia's websiteCheck out Team Leader Essentials and the Performance Accelerator hereEnjoyed this episode? The Leading People Community is where these conversations continue to flourish. Free to join — Book reviews, Leading People Café recordings, Podcast episode previews, and a growing group of active HR and L&D professionals, leaders, and coaches who take their work seriously. Join the Leading People CommunityConnect with Gerry on LinkedIn

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This episode was published on March 20, 2026.

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