How to Conduct Patient Satisfaction Surveys in Home Health & Hospice

What do your patients really think of your care, and if you think you know, can you prove it?In this episode, our co-founder Mariam Treystman breaks down everything you need to know about Patient Satisfaction Surveys for Medicare certified Home Health and Hospice. We'll cover what they are, why they matter, and how to make sure your process actually meets CMS and accreditor requirements.You’ll learn:✅ What patient satisfaction surveys measure and why they’re legally required✅ The difference between HHCAHPS / Hospice CAHPS and in-house surveys✅ Best practices for collecting meaningful patient feedback✅ How to align your policies with regulations (without overcomplicating them)✅ Ways to use satisfaction surveys as a compliance tool, not just paperworkWhether you’re signed up for CAHPs or doing your own internal satisfaction surveys, this episode gives you clear, practical guidance to keep your agency compliant and patient-centered.📺 Subscribe to The Home Health Consultant YouTube channel for more insights on compliance, operations, and survey readiness for Home Health & Hospice agencies.📬 Want tools like this in your inbox? Subscribe to our newsletter: https://thehomehealthconsultant.com/newsletter-sign-up