How To Connect Your Employees to Your Customers and Company Mission

from The Chief Customer Officer Human Duct Tape Show · host Jeanne Bliss

In today's episode, I chat with CCO Lisa Henken Ramirez, about implementing customer experience Netspend, a young, a finance-related company. Netspend is a leading provider of prepaid Visa® and Mastercard® cards for personal & commercial use. Lisa shares with us how she used her background in consulting and change management to help lead the company's CX efforts and get Netspend employees to connect more authentically with customers.

Episode metadata supplied by the publisher feed · Published Jan 17, 2019

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How To Connect Your Employees to Your Customers and Company Mission

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This episode was published on January 17, 2019.

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