How to Create GREAT Customer Experience?

For many organizations, the promise of great experience and service is an elusive and challenging goal. In this conversation, Oracle’s Senior Vice President of Global Marketing, Nate Skinner, explains how your company can create unforgettable customer experiences. In this video, you will learn about these topics: -- Customer experience at Oracle -- What is customer experience (CX)? -- How you can create excellent customer experiences -- Technology and personalization to enable customer experience -- Future of customer experience: Machine learning and AI About Nate Skinner: For over 20 years, Nate has been building, executing, and leading marketing & sales programs for B2B technology companies, including Oracle, Salesforce, Amazon Web Services, Campaign Monitor, Embarcadero Technologies, and Borland Software.