How to Deal with Difficult People by Gill Hasson

https://thebookvoice.com/podcasts/2/audible/94972 to listen full audiobooks. Title: How to Deal with Difficult People Author: Gill Hasson Narrator: Katy Carmichael Format: mp3 Length: 4 hrs and 21 mins Release date: 07-27-20 Ratings: 5 out of 5 stars, 18 ratings Genres: Conflict Resolution & Mediation Publisher's Summary: Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.