How to defend slips, trips and falls insurance claims, with Stuart Lansdown

Christian Harris interviews Stuart Lansdown, the director responsible for third-party services at QuestGates, a leading specialist provider of claims solutions, about how to defend slips, trips and falls insurance claims. They discuss slip, trip, and fall accidents and insurance claims, particularly in the corporate hospitality, retail, and leisure sectors. Stuart emphasizes the importance of determining liability in these accidents and explains the concept of occupiers' liability. They also discuss the importance of conducting thorough and customized risk assessments, retaining evidence, and implementing proactive risk management strategies. A comprehensive list of action items is shared. Follow this, and you'll not only be in a position to defend more claims, but your building will be much safer too. After all, fewer accidents should lead to fewer claims... It's a final Sliptember podcast episode for 2023. Enjoy!     Resources: Connect with Stuart on LinkedIn: https://www.linkedin.com/in/stuart-lansdown-a7997580/ Connect with Christian: https://www.linkedin.com/in/christian-harris-slip-safety/ Visit the QuestGates website: https://www.questgates.co.uk/ Do your CHIMES self-assessment: https://scorecard.slipsafety.co.uk/     #safety #insurance #riskmanagement #healthandsafety #sliptember #slipandfalls #insuranceclaims #questgates