How to Design Content for Digital Health

Can good content design mean the difference between life and death? Ray Newman (CGI) explains why health is different, how saying "poo" could save a life, and how to reduce your users' cognitive load when designing your service or app. Ray also talks about how to adopt a trauma-informed approach, and where to get gold standard design advice. Mentioned in this episode:Pee and Poo and the Language of HealthUK Goverment Design PrinciplesNHS Standards for Digital Health ContentTrauma-Informed DesignRachel EdwardsMiriam Vaswani