EPISODE · Apr 1, 2025 · 46 MIN
How to do banking differently: change management insights from Jim Marous
from Banking Reinvented
Episode 42 of “Banking Reinvented” concludes the two-part series featuring global banking influencer Jim Marous, Owner & Host of the “Banking Transformed” podcast, Owner & CEO of the Digital Banking Report, and Co-Publisher of The Financial Brand.This time around, Jim rejoins host Tim Rutten and Backbase Founder & CEO Jouk Pleiter as they dive deeper into key strategies for managing change and driving value in the banking industry.Tune in to explore next-level insights about overcoming legacy leadership challenges, winning market share back from neobank competitors, and creating tailored value propositions that will delight your customers.–Curious to find out more about customer-centric banking? Follow us on LinkedIn:-> Backbase-> Jouk Pleiter-> Tim Rutten-> Jim MarousStep into the future of finance -> Check out our content hubTimestamps(00:00) – Welcome to the ‘Banking Reinvented’ podcast(00:46) – Achieving organic growth while reducing costs(07:57) – The power of a growth platform(10:44) – Soaring numbers of system solution providers(18:12) – Jouk’s tips for changemakers(21:36) – Lessons learned from leading banks in North America(23:06) – Killing the traditional banking mindset(27:07) – Unlocking growth mode to overcome neobank challengers(34:22) – Key takeaways(36:53) – Final points from Jim(39:52) – Clarifying core modernization vs. banking modernization(45:45) – Episode wrap-up
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How to do banking differently: change management insights from Jim Marous
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