EPISODE · Oct 1, 2021 · 1H 3M
How to Effectively Manage Your Managers – SGI Panel with Miki Stone and Lynn Tomasek of Brothers Plumbing, Heating, & Electric
from The Successful Contractor Podcast · host CertainPath
Welcome to The Successful Contractor Podcast, Powered by Success Group International (SGI). A show for residential contractors about residential contractors… We chronicle business journeys, share insights, and celebrate successes in this wonderful industry. Thank you to our sponsors: Arzel HVAC Zoning Technology. Arzel® has been producing innovative zoning systems for over 35 years. We manufacture the highest quality HVAC zoning equipment from our factory in Cleveland, Ohio. Innovation, customer service, and outstanding products backed by a lifetime warranty are why so many contractors only use Arzel® Zoning. We offer easy to install solutions from a basic two zone system all the way up to the most difficult zoning applications. For more information, go to arzelzong.com or contact Anette Justice at [email protected] To Your Success. To Your Success is the #1 gifting service for home service companies. You care about customers and want to grow your business through strong relationships. You want to express appreciation with something delightful and unexpected. But you need a process that’s effortless for you, while feeling incredibly relational to your customers. There is an answer. And it’s pretty sweet. To Your Success provides a hand-crafted “Thank You” gift of delicious, freshly baked cookies with a custom Thank You card that's drop-shipped to your customer’s door, creating a relationship-building moment that cultivates loyalty. Visit www.ToYourSuccess.com today to learn more and to schedule your live demo and receive a complimentary freshly baked cookie gift. Synchrony Financial-Support for this podcast comes from Synchrony Financial. Allow homeowners to pay at a rate that fits their budget with a merchant fee that fits yours. Visit www.toolbox.mysynchrony.com for more information. Rheem- Brothers Richard and Donald Rheem founded Rheem Manufacturing Company in Emeryville, California in 1925. The company has produced a number of cutting-edge products in its 89 years of operation. Today, Rheem is North America's only manufacturer of HVAC, water heating, pool/spa heating, and commercial refrigeration solutions. For more information, go to rheem.com. The Successful Contractor Podcast is a part of the Success Group International family. SGI is the largest, member-owned ‘best practices’ organization for independent, residential-services contractors. SGI provides its members a competitive edge through proven, proprietary management tools and expertise, marketing programs, training, and group buying power, along with a highly active and eager-to-help membership. For more information about Success Group International, visit www.yoursgi.com.
Embed this episode
What this episode covers
Today’s show features another SGI Monthly Member Panel. These are interactive, LIVE programs where an SGI coach joins Host Bob Houchin and other SGI members to discuss a particular topic. This Monthly Member Panel featured Lynn Tomasek of Brothers Plumbing, Heating, & Electric in the Denver, Colorado-area, and Miki Stone, an SGI Coach, who had previously run several large residential home services companies prior to coming to SGI a little more than a year ago. They discuss “How to Effectively Manage Your Managers.” This is a topic we hear often as SGI, especially as so many members are rapidly growing and adding layers of management to their teams. Managing managers is a different animal than managing technicians, salespeople, or call center people. This was an exceptional conversation—and an insightful one. Lynn is an exceptional operator of Brothers. And Miki has an incredible amount of experience in running highly profitable home services companies. This is a must listen for owners and GMs trying to get the very most out of their management teams.
NOW PLAYING
How to Effectively Manage Your Managers – SGI Panel with Miki Stone and Lynn Tomasek of Brothers Plumbing, Heating, & Electric
No transcript for this episode yet
Similar Episodes
No similar episodes found.
Similar Podcasts
No similar podcasts found.