How to Eliminate Last Minute Cancellations and No Shows

An episode of the Blatchford Coaching Systems podcast podcast, hosted by Dr. Bill Blatchford, Dental Practice Consultant, and Dentist Business Coach, titled "How to Eliminate Last Minute Cancellations and No Shows" was published on January 24, 2019 and runs 10 minutes.

January 24, 2019 ·10m · Blatchford Coaching Systems podcast

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Episode Description

Last minute cancellations and no-shows can drastically affect the bottom line of your practice and can be just plain frustrating as a dentist.

In this episode of the podcast, Dr. Blatchford dives into a few of the strategies she teaches to help prevent this from ever being a problem.

It all starts with your first interactions on that new patient call. You should be focused on creating a relationship with that new patient, learning their name, discovering what their expectations are, and creating systems around this initial interactions to make sure it's executed perfectly.

Li...