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EPISODE · Nov 21, 2025 · 16 MIN

How to fight for your loved one during a medical crisis

from The Podcast by KevinMD

Physician and professional certified coach Chrissie Ott discusses her article "How an insider advocate can save a loved one." Chrissie shares a terrifying recent story of a friend's elderly, Spanish-speaking mother who was admitted to the hospital and declined rapidly due to medication and dehydration, highlighting how the patient's daughter suspected abuse while the real, urgent medical issues were being missed. She explains how she acted as an "insider advocate," providing her friend with the exact script (including terms like "agitated delirium" and "acute kidney injury") and the escalation path needed to get her mother life-saving fluids. This episode is a critical look at how overworked hospital systems fail patients, why it's so hard for families to navigate a medical crisis, and the rising need for physician advocates to bridge the gap. Learn the language and the steps you need to take to effectively fight for your loved one and ensure they get the right care at the right time. Our presenting sponsor is Microsoft Dragon Copilot. Want to streamline your clinical documentation and take advantage of customizations that put you in control? What about the ability to surface information right at the point of care or automate tasks with just a click? Now, you can. Microsoft Dragon Copilot, your AI assistant for clinical workflow, is transforming how clinicians work. Offering an extensible AI workspace and a single, integrated platform, Dragon Copilot can help you unlock new levels of efficiency. Plus, it's backed by a proven track record and decades of clinical expertise, and it's part of Microsoft Cloud for Healthcare, built on a foundation of trust. Ease your administrative burdens and stay focused on what matters most with Dragon Copilot, your AI assistant for clinical workflow. VISIT SPONSOR → https://aka.ms/kevinmd SUBSCRIBE TO THE PODCAST → https://www.kevinmd.com/podcast RECOMMENDED BY KEVINMD → https://www.kevinmd.com/recommended

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How to fight for your loved one during a medical crisis

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This episode is 16 minutes long.

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This episode was published on November 21, 2025.

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Physician and professional certified coach Chrissie Ott discusses her article "How an insider advocate can save a loved one." Chrissie shares a terrifying recent story of a friend's elderly, Spanish-speaking mother who was admitted to the hospital...

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