How to Find & Keep Great Employees with Dave & Carla Menz

 Staffing is one of the most difficult aspects of any business, but we've built an amazing team! Other owners often ask us how. In this episode, Dave & Carla share their tips for finding the right people for each position, for building a culture and compensation that keeps them, and establishing clear expectations from day one of what can cause termination. Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com Alliance Laundry Systems: https://go.huebsch.com/innovatorsWash-Dry-Fold POS: http://www.washdryfoldpos.com/Referenced Links: Our website: https://www.laundromatmillionaire.comPresso: https://getpresso.com/Express Employment Professionals: https://www.expresspros.com/Our Employee Handbook: https://laundromatmillionaire.com/product-category/business-forms/Timestamps:00:00 Episode 120 Intro – Hiring, Firing & Retaining Employees 02:21 Spotlight: Curbside 2026 Event Discount03:41 The Importance of a Good Employee Handbook04:56 Where Do You Find Great Employees?07:30 The Art of Creating Job Advertisements8:41 Clear Qualifications Based on Role15:20 Employee Compensation – Tier 1 vs Tier 2 Labor Pools20:05 Developing Clear Expectations Upfront24:43 Training Practices36:55 Employee Retention – Culture, Empowerment, Upward Mobility45:49 Employee Retention – Bonuses53:27 Best Practices for Terminating Employees