How to Gain a TRUE BLUE Following for IT, Internally & Externally!

What are the secrets for gaining unswerving customer loyalty? ...A good product or service that provides good value for time/money! ...building personal relationship with the customer! ...resolving customer complaints quickly! ...open and frequent communication with customers to be sure they are happy and stay that way! ...Now, a quick poll: Are we leveraging IT to do enough of all of the above, in order to gain True Blue customers, both "internally" and "externally"? Guest: Kevin M. Larson, VP and Chief Information Officer, AAR Corp. Guest Bio: https://www.ciotalknetwork.com/contributor/kevin-larson/ More on this Episode: https://www.ciotalknetwork.com/how-to-gain-a-true-blue-following-for-it-internally-externally/ More on CXO: https://www.ciotalknetwork.com/topics/cxo/ Visit CIO Talk Network Website: https://www.ciotalknetwork.com/ Subscribe to our Newsletter: https://www.ciotalknetwork.com/subscribe/ Nominate Guests or Sponsor: https://www.ciotalknetwork.com/contact/