How to Gain Value from Manufacturing Operations Software

In this episode of MESA Knows Smart Manufacturing, ChrisMonchinski sits down with Julie Fraser of Tech-Clarity and key sponsors to discuss an important new industry initiative: the 2026 Business Value and Evolution of Manufacturing Operations Software (MOS) Study. The conversation explores how the definition of manufacturing operations software has expanded beyond traditional MES to include a broader Level 3 ecosystem—encompassingquality, scheduling, inventory and warehouse management, EHS, maintenance (CMMS), connected worker technologies, and increasingly, AI-driven capabilities. Julie, Glynn, Ryan and Rick share the origins of the research and explains why now is a pivotal moment for manufacturers to reassess their investments. With rapid advances indigital transformation and AI, companies are no longer just implementing MES—they are building integrated, plant-wide operational platforms designed to deliver measurable business value. A central theme of the discussion is value realization. The episode dives into: What is driving current investments in MOS The top business benefits manufacturers are seeing, from operational efficiency to improved decision-making What organizations must do to ensure successful implementations, including alignment, planning, and realistic expectations How long it typically takes to start seeing measurable returns The conversation also tackles one of the most pressing topics in the industry today: the role of AI in manufacturing operations. Julie outlines how AI is not a replacement for core systems like MES, but rather a complementary layer that enhances analytics,optimization, and decision support across the Level 3 stack. Importantly, the episode addresses common misconceptions in the market, helping listeners separate hype from practicalapplication—especially as vendors position AI-enabled solutions. We conclude with a preview of what’s next: A global survey launching in spring 2026 A comprehensive research report, infographic, and webinar to follow in the fall This initiative, led by MESA International and Tech-Clarity, aims to provide the industry with a much-needed, data-driven perspective on how manufacturers can truly capturebusiness value from their digital investments.