How To Get The Most Out Of AI With Voice Mode

In this episode, Jonathan and I dive into the practical applications of voice AI that go far beyond simple voice-to-text. We start by looking at the "surprise moments" in our workshops, where leaders realise they can use their phones to simulate high-pressure business environments. We discuss how a hotel group used ChatGPT to train receptionists by role-playing as a complaining customer, providing immediate coaching on how to improve the interaction.We also explore the "unlock" of using voice for strategic documentation. I share a personal example of how Jonathan helped a sales leader turn a quick conversation into a full strategy document using Gamma, reducing a day’s work to mere minutes. We look at the broader business impact, such as how IKEA used voice analysis to discover a massive demand for interior design services, turning a cost-saving exercise into a new revenue stream.Finally, we address why voice is such a powerful tool for those who find writing a barrier, including individuals with dyslexia, and how tiny lapel mics are becoming a new norm in the London startup scene to facilitate constant AI collaboration.Enjoy the episode? Subscribe and follow the podcast on your favourite platform to never miss an insight. Left wanting more? Subscribe to our newsletter at https://aimomentpodcast.substack.com/subscribe for deeper dives and intelligence delivered with every podcast episode.