How to Get Your Team to Go the Extra Mile Without Incentives or Pressure - Ep. 49

Why do some healthcare teams go the extra mile—offering ideas, solving problems early, and supporting one another—while others do only what’s required, even with the same staffing and pressure? In this episode, I unpack the hidden force behind high-performing teams: discretionary effort. You’ll learn why extra-mile energy can’t be commanded, incentivized, or pressured into existence—and what actually unlocks it. Grounded in motivation science and real-world leadership stories, this episode shows how small, everyday leadership moments create the conditions where people feel safe enough to think, trusted enough to contribute, and connected enough to care. If your team feels flat, disengaged, or stuck in “bare minimum mode,” this conversation will change how you lead—and how your team shows up.   Website: maraergaszabari.com Leadership clarity quiz: If you’d like a supportive way to understand what’s shaping your leadership right now, you can bookmark the free quiz at healthcareleaderquiz.com