EPISODE · Oct 25, 2021 · 1 MIN
How To Greet A Customer
from Retail Today with Bob Phibbs, The Retail Doctor · host Retail Today with Bob Phibbs, the Retail Doctor
One of the most important ways to gain trust with a customer is to look them in the eyes and say the right greeting. But if you've never been trained, you probably just say, "Can I help you?" or "How are you today?" Both of those are bad. Say this instead.
What this episode covers
One of the most important ways to gain trust with a customer is to look them in the eyes and say the right greeting. But if you've never been trained, you probably just say, "Can I help you?" or "How are you today?" Both of those are bad. Say this instead.
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How To Greet A Customer
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