How to Grow an Advice Firm Without Breaking It

What does it take to grow a financial advice business without losing control of the people, processes and client experience along the way?In this episode of The Adeptli Podcast, Jamie and Dave are joined again by Sian Matheson, Managing Director of Meta, and Thomas Kelly, Director of Operations at William James, to explore what it really takes to grow a financial advice firm without breaking the business around it.From business planning and acquisitions to recruitment, outsourcing and adviser development, Sian and Thomas share their experiences of managing growth in two very different advice businesses. They discuss why simply adding more people is not always the answer, how better use of data can expose the real cause of capacity problems, and the importance of giving people clarity as roles and responsibilities evolve.The conversation also explores how firms can protect the client experience as they become bigger, the balance between organic growth and acquisition, and whether the increasing consolidation and private equity investment across financial advice will ultimately be good for clients.A practical and honest conversation about growing an advice firm without simply adding more people, more complexity and more cost.