EPISODE · May 22, 2024 · 11 MIN
How to handle a BAD REVIEW from a former employee
from The Philippine Business Playbook · host Bryan Luoma
Have you been getting bad reviews on company listings and pages from former employees? Not all corporate partings are amicable, and no company is perfect, so getting negative feedback for separated employees is simply a part of running a business. But without proper management, bad reviews can cause serious damage especially on your business’ reputation, employee morale, and recruitment initiatives. So how do you effectively and strategically handle a bad review, enough to transform it into something positive? Tune in to this episode to find out! ✨ TIMESTAMPS: 0:00 - 0:48 - Introduction 0:49 - 1:42 - All about the review economy 1:43 - 3:21 - Why do employees leave bad reviews? 3:22 - 6:23 - Strategies in dealing with bad reviews 6:24 - 8:00 - Improving internal operations after a bad review 8:01 - 10:33 - How to prevent bad reviews from happening 10:34 - 11:36 - Credits #ThePhilippineBusinessPlaybook #badreviews #negativereviews #negativefeedback #employeefeedback #employeereviews #constructivecriticism #businessstrategy #marketinghack #businesshack #USbusinesses #UScompanies #Filipinoworkforce #outsourcing #offshoring
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