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EPISODE · Mar 15, 2010 · 5 MIN

How to Handle a Cry-Baby at Work

from Professional Communication Training · host Dan OConnor

Is there someone at work who uses crying as a defense mechanism, or a way to avoid assertive communication? Be ready the next time. In this professional communication training podcast, you will learn a simple six-step process that will help you effectively deal with a crier, and deliver your message with clarity, power, professionalism, and finesse. For more, stop by http://www.powerdiversity.com. 

Episode metadata supplied by the publisher feed · Published Mar 15, 2010

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