How to Handle Abusive Customers by Alexandra Cahill

https://thebookvoice.com/podcasts/2/audible/98717 to listen full audiobooks. Title: How to Handle Abusive Customers Author: Alexandra Cahill Narrator: Judy Ruggles Format: mp3 Length: 1 hr and 4 mins Release date: 12-28-23 Ratings: Not rated yet Genres: Customer Service Publisher's Summary: In the demanding field of customer service, encountering difficult or abusive customers is an inevitable challenge. Alexandra Cahill's "How to Handle Abusive Customers" serves as a comprehensive guide, offering a wealth of practical strategies to effectively navigate these challenging interactions. This book is an invaluable resource for customer service representatives, retail workers, call center employees, and anyone who regularly engages with customers.