How To Handle An Aggrieved Shareholder

There are two sides to every problem - and sometimes even more. When one crops up in a co-op or condo, someone has to step back, take a breath, maybe eat some crow, and get the issue resolved. In this episode, Josh Koppel, president of HSC Management, shares how an aggrieved shareholder was soothed and what it took to make that happen. This story has important takeaways for board directors and property managers. Habitat’s Emily Myers conducts the interview.How To Run Your Building: For Co-ops and Condos