How to Handle the Most Emotionally Charged Objection in the Trades

from Windshield Time · host Chris Elmore

Money objections are tough, especially when you hear "I can't afford it." In this episode of Windshield Time, Chris Elmore and James Walker dive into one of the most emotional objections techs face in the field. You'll learn why affordability objections feel so awkward, how to overcome your own money biases, and how to turn a vulnerable moment into a confident path forward. 📥 Download the FREE Objection Handling Playbook — loaded with scripts and strategies to help techs close more calls: https://www.servextra.com/objection-handling-playbook-download/ What You'll Learn: The fundamental difference between "too expensive" and "can't afford it" Why affordability is more emotional than other objections How to drop your own money biases before every call What to say before you offer financing The LEAP framework for guiding tough conversations Mentioned in This Episode: → LEAP Framework: Listen, Empathize, Ask Questions, Problem Solve → Smart ways to present financing without offending → Real stories from the field (including one with a hidden Ferrari) FOLLOW + REVIEW Enjoyed this episode? Follow us and leave us a review. Then share it with a teammate who needs to hear it.

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This episode is 53 minutes long.

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This episode was published on April 23, 2025.

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