EPISODE · Aug 19, 2021 · 16 MIN
How to handle tough conversations with employees
from The Plumbing and Mechanical Podcasts
Nicole Krawcke, chief editor of Plumbing & Mechanical, chats with Erica Leonor, a trainer with Power Selling Pros, which offers CSR and technician coaching for contractors. In this episode, Leonor discusses how to prepare contracting business owners to have tough conversations with their teams about things that need to change and improve.
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