How to have tough conversations- advanced module

I created a little free mini course at chrismcalister.com/toughconversations This is just a short part of the advanced module. Questions reveal hunger:How did that feel? See if they want more. (Did you feel misjudged or misunderstood by anything I said?) Notice their questions and avoid getting hooked to share. Tell a story and see if they ask a followup question. What did you hear me say?