How to Help Customers with Cooling Issues

Send us Fan MailEpisode 123: Cooling issues can range from minor issues with a small leak to a catastrophic engine failure if an engine overheats. The parts technician can do a lot to help the customer, but the parts technician needs to be prepared to do more than just supply the customer with what they ask for.In this episode, we talk about the importance of seeing the bigger picture when it comes to helping fleets get back on the road, and not just selling them the part they need, but rather ensuring they have everything they need to fix their commercial vehicle the right way, the first time.Show Notes: Visit HeavyDutyPartsReport.com  for complete show notes of this episode, links to resources mentioned in the episode, and to subscribe to all our content. Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy-Duty Parts Report may receive a small commission. Sponsors:Want to look up parts but don’t have a part number or the VIN? Download Diesel Parts for free on Desktop or on your Apple or Android device. Rebuilding a diesel engine and want high-quality engine parts? Visit AFAindustries.com.Special Offer:Follow the podcast to never miss an episode. If you'd like to work with Jamie Irvine directly, you can schedule a meeting with him today.