How to Hire the Right Leasing Broker for Retail | EP 70: I Own A Shopping Center Now What?

If you're handing off your leasing to a third-party broker, don’t assume they’ll just get the job done—you have to manage the process like a boss.In this episode of I Own a Shopping Center. Now What?, I walk you through exactly how I coach multifamily and mixed-use owners on hiring the right retail broker. After a recent call with some friends trying to lease their ground-floor retail, I realized how many owners hand it off with zero oversight—and then wonder why the space is still vacant months later.I break down my full checklist for interviewing, setting expectations, and, yes—firing brokers who ghost you or just don’t deliver. If you're not a retail expert, that’s okay. But you do need a system. And this episode gives it to you.Key Takeaways:✔️ Interview 3–5 third-party brokerage firms✔️ Always set clear expectations in writing✔️ Require weekly updates and activity reports✔️ Tour competing properties with your brokers✔️ Don’t be afraid to fire underperformers✔️ Know your asset better than the broker✔️ Make sure compensation aligns with performance✔️ Retail leasing needs retail-focused brokers