How to Improve Your Guests Sleep | Ep. #189

It does not matter if your guests are travelling for pleasure or business, there are times when getting a good night’s sleep can be a taxing proposition. I am going to share how you can help improve their sleep.According to the JD Power’s 2019 North America Hotel Guest Satisfaction Index Study, just 29% of hotel guests surveyed said they had a “better-than-expected” quality of sleep. The majority of guests who had a good night’s sleep at a property said they would return.I have always said, “At a basic minimum, every hospitality property has to provide a clean facility and a comfortable bed”.At some point, we are all hospitality property guests, whether it be in a hotel, resort, inn bed & breakfast, or Airbnb. It does not matter if we are travelling for pleasure or business, there are times when getting a good night’s sleep can be a taxing proposition. Sleep is critically important for general health and well-being of everyone and the better you sleep, the better you live, work and play. As a hospitality property owner or manager, there could be many factors that affect your guest’s sleep that is out of your direct control. However, there are ways that you could help create a more comfortable, memorable sleep environment for your guests.BeddingOf all the items guests come into contact with during their hotel stay, bedding probably signifies the biggest percentage. Pillows, comforters, duvets, sheets, blankets and bed skirts are normally the first thing a guest might notice when they walk through the door. How they look, feel — and smell — is important. As the saying goes, you never get a second chance to make a first impression.Continue reading to find out what else should you consider when wanting to give your guests a great night sleep…⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY CONSULTING: https://keystonehospitalitydevelopment.com/KHDC189Join one of our private groupshttps://keystonehospitalitydevelopment.com/private-groupsSay hi on social:Facebook: https://www.facebook.com/KeystoneHDCTwitter: https://twitter.com/KeystoneHDC Linkedin: https://www.linkedin.com/company/keystone-hospitality-developmentListen to The Hospitality Property School PODCAST here:https://keystonehospitalitydevelopment.com/itunes-podcasthttps://www.spreaker.com/keystonehdcYouTubehttps://youtu.be/GyRmj1kabVI