How to Keep Call Logs in Home Health & Hospice episode artwork

EPISODE · Nov 13, 2025 · 11 MIN

How to Keep Call Logs in Home Health & Hospice

from The Home Health Consultant · host The Home Health Consultant

Call Logs Can Cost You Referrals (and Get You Cited at Survey)📞 Do you know if your agency is answering calls after hours?In this episode, our co-founder Mariam Treystman breaks down:• What call logs are and why they’re essential for home health & hospice• How unanswered calls = missed referrals (and possible deficiencies)• What accrediting bodies like ACHC expect to see in your logs• How to track responsiveness, on-call coverage, and performance patterns• Tips for setting up a compliant and effective call monitoring system💡 Whether you’re running your own on-call system or using a service, this is one compliance log your agency needs to be aware of.👉 Like, subscribe, and share this with your admin or QA. One small oversight here could lead to lost business or a survey citation. 📬 Want tools like this in your inbox? Subscribe to our newsletter: https://thehomehealthconsultant.com/newsletter-sign-up

Call Logs Can Cost You Referrals (and Get You Cited at Survey)📞 Do you know if your agency is answering calls after hours?In this episode, our co-founder Mariam Treystman breaks down:• What call logs are and why they’re essential for home health & hospice• How unanswered calls = missed referrals (and possible deficiencies)• What accrediting bodies like ACHC expect to see in your logs• How to track responsiveness, on-call coverage, and performance patterns• Tips for setting up a compliant and effective call monitoring system💡 Whether you’re running your own on-call system or using a service, this is one compliance log your agency needs to be aware of.👉 Like, subscribe, and share this with your admin or QA. One small oversight here could lead to lost business or a survey citation. 📬 Want tools like this in your inbox? Subscribe to our newsletter: https://thehomehealthconsultant.com/newsletter-sign-up

NOW PLAYING

How to Keep Call Logs in Home Health & Hospice

0:00 11:40

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Frequently Asked Questions

How long is this episode of The Home Health Consultant?

This episode is 11 minutes long.

When was this The Home Health Consultant episode published?

This episode was published on November 13, 2025.

What is this episode about?

Call Logs Can Cost You Referrals (and Get You Cited at Survey)📞 Do you know if your agency is answering calls after hours?In this episode, our co-founder Mariam Treystman breaks down:• What call logs are and why they’re essential for home health &...

Can I download this The Home Health Consultant episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
URL copied to clipboard!