How to Keep Workplace Conflict From Turning Toxic

Workplace conflict is a phrase that strikes fear into the heart of most executives, managers and business owners. But how sweet would it be if you could transform that energy into positive results and keep your business culture from turning toxic?Join Hanna Hasl-Kelchner as she welcomes employee relations expert and author of The Essential Workplace Conflict Handbook: A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, Or Anyone Who Wants to Resolve Disputes and Increase Productivity" rel="noopener noreferrer" target="_blank">The Essential Workplace Conflict Handbook, Barbara Mitchell.  DISCOVER: The most common source and type of workplace conflict and the best way to defuse it.How to successfully navigate multi-generational and other diversity related workplace conflict.The power of listening in workplace conflict resolution.The simplest way to immediately improve your listening skills.The biggest mistake managers make in managing workplace conflict.How to transform workplace conflict into teamwork and cooperation.And much MORE.GUEST:Barbara Mitchell helps organizations develop a highly productive workforce by putting practices in place to ensure they have the best HR function possible so that they can hire, engage, develop, and retain the best talent available.Barbara is the Managing Partner of The Mitchell Group as well as an author, speaker, business coach, and consultant.   She spent much of her human resources career in senior leadership positions with Marriott International and Human Genome Sciences.  In 1998, she co-founded The Millennium Group International LLC, which was sold in 2008 after ten successful years in business in the organizational development, leadership development and human resources consulting space.Barbara has served in multiple leadership positions for SHRM, The Society for Human Resource Management, on the Board of Directors for Habitat for Humanity Northern Virginia, and other organizations.She is a frequent conference speaker on employee management topics plus she’s a prolific author.She blogs for the American Society of Association Executives (ASAE), writes a monthly column for Columbia Southern University, contributed to three books, and co-author three more, the most recent being The Essential Workplace Conflict Handbook: A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, Or Anyone Who Wants to Resolve Disputes and Increase Productivity" rel="noopener noreferrer" target="_blank">The Essential Workplace Conflict Handbook.RELATED RESOURCES:Contact Barbara at either the Big Book of HR site or The Essential Workplace Handbook site. Also connect with her on LinkedIn,... This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hannahaslkelchner.substack.com