How to Lead with Empathy and Connection

Keeping employees motivated and engaged isn’t about bigger paychecks—it’s about deeper connections. Dominic Miserandino, CEO of Retail Tech Media Nexus, joins us to share why empathy, transparency, and really knowing your people are the real keys to retention and performance. From spotting early warning signs before they hit the data, to giving your team “permission to be imperfect,” Dom explains how leaders can create loyalty, trust, and motivation—even in tough times. For more, hear our extended conversation on YouTube! Discussion Points: Why money isn’t the top reason people stay—or leaveThe balance between empathy and accountability in high-pressure environmentsPractical ways to understand what truly drives your team Strategy for Breakfast is brought to you by GDS, the leaders in data-driven engagement. If you want to get involved with the wider conversations shaping the future of your industry, check out our upcoming events here. Get in touch: Connect with Dominic MiserandinoConnect with Ben ThompsonOr email [email protected]