EPISODE · Oct 14, 2019 · 23 MIN
How to make clients love your firm
from Journal of Accountancy Podcast
Clients who feel an emotional connection to your firm can be your greatest assets — especially in an age where accounting work is becoming increasingly commoditized. Julie Littlechild, founder and CEO of Absolute Engagement, discusses what her organization's research reveals about how clients become truly engaged with an accounting practice.
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