How to Make Mediocre Agents Great Pt. 2 (Accountability)

from Call Center Confidential · host Trey_Briggs

In this powerful episode, Trey discusses the imperative of holding agents accountable for delivering excellence to make agents who are not good on the phone great. You do not want to miss this one!

Episode metadata supplied by the publisher feed · Published Sep 21, 2024

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How to Make Mediocre Agents Great Pt. 2 (Accountability)

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This episode is 17 minutes long.

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This episode was published on September 21, 2024.

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