How to Make Mediocre Agents Great Pt. 4 (A Formula That Guarantees Service Excellence)

from Call Center Confidential · host Trey_Briggs

In this episode chock full of training expertise, Trey Briggs breaks down a formula combining word choice, phone manners, and accountability to guarantee that every agent delivers exceptional service in every call they handle! Trey offers industry-leading solutions based on unique training knowledge and experience. Check it out!

Episode metadata supplied by the publisher feed · Published Nov 7, 2024

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How to Make Mediocre Agents Great Pt. 4 (A Formula That Guarantees Service Excellence)

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This episode is 20 minutes long.

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This episode was published on November 7, 2024.

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