How to Make Mediocre Agents Great Pt. 5

from Call Center Confidential · host Trey_Briggs

In this episode, top call center industry trainer and thought leader Trey Briggs discusses how to make mediocre agents great through a process focused on fixing the mistakes in their word choice and phone manners. Trey offers industry-leading solutions based on a unique level of knowledge and expertise. Check it out!

Episode metadata supplied by the publisher feed · Published May 14, 2025

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How to Make Mediocre Agents Great Pt. 5

0:00 19:16

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This episode was published on May 14, 2025.

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